SMBCIOs Fractional CIO / vCIO services are centered around executive-level guidance and IT Organization best practices, metrics, and accountability.

IT Provider Sourcing and Accountability

Finding and working with an IT Service Provider for your help desk and ongoing support needs should be more than picking one, calling them when you have issues, and going through a list of all the things they did for you every quarter.  We can help you source, evaluate and negotiate with outside IT service organizations, provide a management interface between business requirements and technical needs, and hold them accountable to a constantly improving list of over 200 standards and best practices. Those standards and best practices can be employed to minimize outages and problems, increase productivity, increase employee satisfaction and ensure the security of your organization’s data.

General IT Guidance and Advice 

Just because an IT organization is good with reactively handling day-to-day support requirements does not mean they are best suited or best positioned to provide higher-level advice, direction, and sourcing for other Information Technology requirements or functions.  This is especially true when so many, no matter how well-intentioned, are dependent on the relationships with the hardware and software providers they resell.  

A partial list of areas where we can help bridge the IT leadership gap:

  • Selection, management and oversight of IT vendors or staff
  • Review and provide a second opinion on vendor proposals
  • Regular IT reviews and recommendations based on industry best practices
  • Advocate on behalf of the organization with vendors
  • Strategic planning to ensure alignment with business objectives
  • Budgeting and lifecycle planning
  • Relocation or acquisition planning, integration or execution
  • Application or infrastructure selection and evaluation
  • IT project management
  • Supplement or assist existing IT staff
  • Interim IT management during hiring search


Currently serving Indiana (including Indianapolis, Carmel, Fishers, Ft. Wayne, Kokomo, Zionsville, and others) and Florida (including Naples, Ft. Myers, Naples, Palm Beach, St. Petersburg, Tampa, )